Privacy Policy

Purpose and Scope

Vaishnavi Charitable Trust values the trust placed in us by the data subject ("you", "your", "user", or "customer") and therefore assures you that we follow the highest standards of privacy and data protection to safeguard the information you share with us.

This Privacy Policy describes how Vaishnavi Charitable Trust and/or its subsidiaries and/or affiliated entities (collectively referred to as the "Trust") collect, use, process, store, disclose, and protect information provided by or collected from users through various websites, mobile applications, and other services, including the delivery of information and content through mobile devices, internet-connected devices, or otherwise (collectively referred to as the "Services").

We comply with this Privacy Policy in accordance with the laws applicable to the jurisdictions in which we operate. In certain circumstances, we may provide additional or specific privacy notices for particular Services, products, or regions. Such additional notices shall be read together with this Privacy Policy and shall form an integral part of this Privacy Policy.

Please note that when you provide information to us through a third-party website or platform, for example, by using social media login through our application, the information that we collect through such third-party integrations is covered by this Privacy Policy.

However, any information collected or capable of being collected directly by the third-party website or platform shall be subject to the privacy practices and policies of that third party. Privacy choices that you make on a third-party website or platform will not apply to information that we collect directly through our applications or Services.

Our websites and applications may also contain links to other websites that are not owned, operated, or controlled by Vaishnavi Charitable Trust. We are not responsible for the privacy practices, policies, content, or security of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

All capitalized terms used in this Privacy Policy that are not specifically defined herein shall have the meaning assigned to them under the applicable Terms and Conditions.

This Privacy Policy should be read together with the Terms and Conditions applicable to Vaishnavi Charitable Trust.

User Consent

By using the Services of Vaishnavi Charitable Trust, including registering for an account, participating in a contest or promotional activity, communicating with us through our websites or applications, or interacting with us through social media, you consent to the collection, use, processing, storage, and sharing of your personal information as described in this Privacy Policy.

In certain circumstances, particularly where you are located in a jurisdiction governed by applicable data protection laws or regulations, we may request your explicit consent before undertaking certain processing activities or before providing access to particular Services.

You may withdraw your consent where permitted by applicable law. However, withdrawal of consent may affect our ability to provide certain Services or features to you.

Collection and Use of Personal Information

Personally Identifiable Information

"Personally Identifiable Information" or "PII" means any information that identifies or may reasonably be used to identify a particular individual or natural person, either directly or indirectly.

Such information may include, but is not limited to, the individual's name, postal address, email address, mobile number, location, identification information, and any other identifier that may be used to identify that particular person.

Where anonymous or non-personal information is directly or indirectly associated with personal information, such combined information shall also be treated as personal information.

Information You Provide to Us

Information Collected at the Time of Registration

When you register to join our team, participate in our programs, apply for membership, use our Services, or create an account, we may collect information from you or from the account(s) you use to interact with us.

The information we may collect includes:

  • User Name

  • Full Name

  • Email ID

  • Mobile Number

  • Location

  • Gender

  • Date of Birth

  • Qualification

  • Country

  • Address

  • Pin Code

  • Profile Information

  • Other information required for providing the requested Services

We may also collect additional information when you provide feedback, report spam or misuse, participate in polls, surveys, contests, promotional activities, campaigns, or other activities.

The information collected in such circumstances will be used for the specific purpose for which it was provided and in accordance with applicable laws.

Information Collected When You Use Our Mobile Application

When you download, install, access, or use our mobile application, we may collect certain information from you, including but not limited to:

  • Email ID

  • Full Name

  • Mobile Number

  • Device information

  • Application usage information

  • Location information, where permitted and enabled by you

  • Technical and diagnostic information

The specific information collected may depend upon the features and permissions enabled on your device and the Services you use.

Information You Provide to Us Voluntarily

If you send us personal correspondence, such as emails, letters, messages, feedback, complaints, suggestions, or other communications, we may collect and store such information.

We may also collect additional information when you:

  • Provide feedback;

  • Modify your content or communication preferences;

  • Respond to surveys;

  • Provide comments or suggestions;

  • Participate in contests, campaigns, or promotional activities;

  • Contact our support team; or

  • Communicate with us through any available channel.

Such information may include your name, email ID, mobile number, location, address, communication details, and other information voluntarily provided by you.

Information Automatically Collected While Browsing or Navigating Through the Website

Do Not Track

The website and Vaishnavi Charitable Trust currently do not process or respond to "Do Not Track" requests or signals that some internet browsers may send.

You may, however, manage certain privacy and tracking preferences through your browser or device settings.

Log File Information

We automatically collect limited information about your computer, mobile device, or internet connection whenever you visit our websites, use our applications, or access our Services.

This information may include your IP address, which is a unique numerical address that enables computers connected to the internet to identify where data is sent or requested, such as the webpages you access.

We may automatically receive and record information from your browser, including:

  • IP address;

  • Device or computer name;

  • Operating system;

  • Browser type and version;

  • Application version;

  • CPU speed;

  • Screen size;

  • Connection speed;

  • Internet service provider or network operator;

  • Date and time of access;

  • Pages visited;

  • Referring and exit pages; and

  • Other technical information.

We may also collect certain information from your device, where permitted by applicable law and your device settings, including:

  • Device location;

  • IP address;

  • Device name;

  • Device serial number or unique identification number;

  • Device operating system;

  • Browser type and version;

  • Application version;

  • Network/operator name;

  • Screen size;

  • CPU speed;

  • Connection speed; and

  • Other diagnostic or technical information.

Such information may be used for security, analytics, troubleshooting, improving our Services, preventing fraud or misuse, and understanding how users interact with our website and applications.

Information Obtained From Other Sources

We may receive information about you from other sources, including publicly available information, third-party service providers, social media platforms, business partners, service providers, or other users, where permitted by applicable law.

We may combine such information with information collected directly from you to provide, improve, personalize, and secure our Services.

Use of Our Mobile Applications

This Privacy Policy also applies to our mobile applications and related Services made available in jurisdictions governed by applicable data protection laws.

Our mobile applications may periodically be updated to comply with applicable laws, regulations, security requirements, and technical standards. Certain Services or features may be discontinued on particular platforms where necessary.

We encourage you to keep our applications updated to the latest available version.

If certain applications or Services are discontinued, we may recommend that you stop using or uninstall such applications where appropriate.

If you continue to use an older version of an application or access discontinued Services, we may continue to collect, store, and process information as permitted by applicable law.

To the maximum extent permitted by applicable law, Vaishnavi Charitable Trust shall not be responsible for any security or functionality limitations resulting from your continued use of outdated or unsupported versions of our applications.

Purposes and Lawfulness of Processing

We may collect, use, process, store, and disclose personal information for legitimate and lawful purposes, including providing, analyzing, administering, improving, securing, and personalizing our Services and communications.

We may use information for purposes including, but not limited to:

  • Processing registrations and applications;

  • Providing requested Services;

  • Managing user accounts;

  • Communicating with users;

  • Responding to questions, complaints, and concerns;

  • Improving our website, applications, Services, user interface, and overall user experience;

  • Understanding and analyzing our users and audiences;

  • Improving our recommendation systems and content distribution;

  • Conducting surveys, research, analytics, and statistical analysis;

  • Detecting, preventing, and investigating fraud, misuse, unauthorized access, or other unlawful activities;

  • Maintaining the security and integrity of our Services;

  • Informing you about changes to our Terms and Conditions or Privacy Policy;

  • Allowing you to participate in interactive features provided through our Services;

  • Providing customer support;

  • Sending service-related communications;

  • Sending information about programs, activities, campaigns, events, or Services where permitted by law;

  • Helping advertisers or partners understand our audience and evaluate the effectiveness or value of advertising on our platforms, where applicable; and

  • Complying with applicable laws, regulations, legal processes, and governmental requirements.

We will process your personal information>

Children's Privacy

Vaishnavi Charitable Trust does not knowingly design or direct its Services toward individuals under the age of 16 unless otherwise permitted or required by applicable law.

Vaishnavi Charitable Trust does not knowingly permit individuals under the age of 16 to register for certain Services or knowingly collect personal information from such individuals without appropriate parental or legal guardian consent where such consent is required by law.

If Vaishnavi Charitable Trust becomes aware that personal information relating to an individual under the applicable age has been collected without the required parental or guardian consent, we will take reasonable steps to delete such information and, where appropriate, notify the relevant parent or legal guardian.

Parents and legal guardians are encouraged to monitor their children's use of our Services.

If a parent or legal guardian believes that a minor has provided personal information to Vaishnavi Charitable Trust without the required consent, please contact us through the contact details provided on our website.

International Data Transfer, Storage and Processing

We may operate, engage service providers, or use technological infrastructure in different locations.

Where permitted by applicable law, your personal information may be transferred to, stored, or processed by Vaishnavi Charitable Trust, its affiliated entities, service providers, or third parties located in India or other countries for the purposes described in this Privacy Policy.

Where personal information is transferred across jurisdictions, we will take reasonable and appropriate measures to protect your personal information in accordance with applicable data protection laws.

By using our Services, you acknowledge that your information may be transferred, stored, and processed in locations other than your place of residence, subject to applicable legal requirements.

Security and Compliance With Laws

We take reasonable and appropriate security measures to protect personal information against unauthorized access, unauthorized alteration, disclosure, misuse, loss, destruction, or other unlawful processing.

Our security measures may include internal reviews of our data collection, storage, and processing practices, appropriate access controls, encryption where appropriate, authentication mechanisms, and physical and technical security measures.

Information collected by us may be stored securely in databases or cloud-based infrastructure controlled or managed by Vaishnavi Charitable Trust or its authorized service providers. Such systems may be protected through firewalls, access restrictions, authentication controls, encryption, monitoring, and other appropriate security measures.

Access to personal information is restricted to authorized personnel, service providers, or other parties who require such access for legitimate business or operational purposes and who are subject to appropriate confidentiality or data protection obligations.

However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure or impenetrable.

If you believe that the security or credentials of your Vaishnavi Charitable Trust account have been compromised, or that your account has been accessed without authorization, please contact our support team immediately.

We will take reasonable steps to investigate and address any reported security incident in accordance with applicable laws and our internal security procedures.